Solutions that fit like a glove

Ogik Solutions

The centre of excellence for learning and continuous development.

  • Soft Skills

    • Leadership & Motivational

      Leadership & Motivational

      Objectives:

      In depth insight and valuable material pushing them out their comfort zones into the limelight.
      Enhancing participants quick thinking, critical thinking and communication skills.
      Using a positive attitude, exemplary behaviors and being able to relate to humanity – creating a wholistic leader for modern times.

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    • Inter-Cultural Training

      Inter-Cultural Training

      Objectives:

      To maximize the cultural sensitivity of professionals moving to Malaysia.
      To review the historic, political, educational, and economic background of the host country (Malaysia), highlighting how to explain the ways these influence current events and today's social values and problems.
      To learn how to avoid misunderstandings based on cultural differences in both personal and professional settings.
      To understand the role of communication styles in work, everyday living, and teaching situations, and how to work effectively with people with differing styles.
      To review the common course of culture shock and how to recognize and manage it.

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  • Communication Skills

    • Ensuring Customer Delight

      Ensuring Customer Delight

      Objectives:

      Participants will learn how to gauge the different types of customers and learn how to handle high volumes of enquiries efficiently. This training stems from a direct and complete understanding of self-awareness, and evaluations will enhance participants understanding of their own behavior and explore the impact it has on others. Practical techniques and checklists will help delegates solve difficult situations and manage awkward customers.

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    • Effective Communications

      Effective Communications

      Objectives:

      The aim is to take all members of employees within your organization to a new level of authentic, and well written communication by planning, structuring and organizing ideas more effectively.

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  • Language Skills

    • Workplace Language Skills Solutions

      Workplace Language Skills Solutions

      Objectives:

      Learn to open and close a presentation/ meetings using “IMPACT” strategies.
      Use various techniques and language structures to signpost/structure a presentation for maximum results.
      Understand and practice voice control techniques to add emphasis and hold a listener’s attention.
      Use language creatively to hold rapport, clearly inform and/or persuade the audience.
      Handle a range of different questions with effective ease.

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    • Malay

      Malay

      Objectives:

      Basic interpersonal skills for day to day work.
      Vocabulary enrichment.
      Develop functional language skills.
      Express ideas in clear basic speech.
    • Mandarin

      Mandarin

      Objectives:

      Basic interpersonal skills for day to day work.
      Vocabulary enrichment.
      Develop functional language skills.
      Express ideas in clear basic speech.
    • Arabic

      Arabic

      Objectives:

      Basic interpersonal skills for day to day work.
      Vocabulary enrichment.
      Develop functional language skills.
      Express ideas in clear basic speech.
  • Specialized Skills

    • Project Management

      Project Management

      Objective:

      To give new entrants and seasoned professionals a complete review of the basic yet vital concepts surrounding Project management. From definitions, budgeting and scheduling issues to understanding project life cycles, and tips on how to make each project a success.

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    • Total Hotel Optimization

      Total Hotel Optimization

      Objective:

      This course is aimed at Hotels facing day to day running challenges and applies Ogik’s industry tested performance optimization strategies (loosely based on Lean kaizen, Six sigma) to the Hotels operational procedures to achieve better client relations, financials, increased teamwork and productivity-thereby strengthening the brand.

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    • F&B Solutions

      F&B Solutions

      Objective:

      This training enables staff working in the Food and Beverage industry to build on their existing core skills to create empowered, proud employees and managers who are happy to come to work every day. This training will allow your staff to showcase your organization in a positive light by aligning themselves to your standards of quality.

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